OEM Refund Criteria

Refund criteria for each OEM Service

Apple OEM (service number 1200), if Carrier returns "unknown", the service is refunded automatically.


Samsung OEM (service number 3000), if Carrier returns "unknown", the service is refunded automatically.


LG OEM (service number 3020), if Carrier returns "unknown", the service is refunded automatically.


Google OEM (service number 3040), if Carrier returns "unknown", the service is refunded automatically.


Motorola OEM (service number 3050), if Model returns "unknown", the service is refunded automatically.


ZTE OEM (service number 3070), if Model returns "unknown", the service is refunded automatically.


One Plus OEM (service number 3075), if Model returns "unknown", the service is refunded automatically.