![1.png]](https://info.prologmobile.com/hs-fs/hubfs/1.png?height=50&name=1.png)
Frequently Asked Questions
- How To Change Your Password
- Can I check MacBook specs by serial number?
- Does MacVerify detect MDM and iCloud locks?
- Samsung / Android Sim Lock Status
- Unlocking Devices
- Carrier Information for Samsung / Android Devices
- FMM - Find My Mac
- Blocklist
- Network Status Check
- Cost of Calls That Do Not Return Data
- Account - Enable or Restrict Available Calls
- User Management
- Account Payment
- Determining Which Calls To Make
- Accessing Data
- Usage Review
- Discrepancies with FMiP and MDM Status
- What is PIB?
- Canada Open Status
- How long does it take to get access to the IMEI Analytics data?
- How many different data points per IMEI does PrologMobile provide?
- How long do I have to wait to get my data?
- Can I decide which data I want to access, or do I get the same data for each device all the time?
- Can I get data for multiple devices in one query, or do I need to run each device separately?
- Is there a limit to how many device queries I can run in a day, week or month?
- Is your IMEI Analytics data limited to specific OEMs, brands or models?
- Will your API work with all tech stacks, or only specific ones?
- Do you provide support to assist with our API integration?
- Can we access your API through a third party?
- What countries and carriers are covered with Device Compatibility data?
- What technologies are covered with Device Compatibility?
- How can I use Device Compatibility data?
- How does Device Compatibility impact the environment?
- What does Device Compatibility data look like?
- Can I use Device Compatibility by itself? Can I buy this product separately or do I need to buy other data too?
- Can I use SIM Type Data by itself? Can I buy this product separately or do I need to buy other data too?
- Is SIM Type Data available from both your API and your UI access methods?
- How long does it take to get the SIM Type Data?
- What SIM Type Data points do you provide?
- Can I use MacBook Data by itself? Can I buy this product separately or do I need to buy other data too?
- Is MacBook Data available from both your API and your UI access methods?
- How long does it take to get MacBook Data?
- How many data points per MacBook can you provide?
- What is a PhoneSpection® Report?
- How are PhoneSpection Reports utilized?
- How long does it take to generate a PhoneSpection Report?
- What data is contained on a PhoneSpection Report?
- How long does it take to generate a PhoneSpection Reports?
- What data is contained on a PhoneSpection Reports?
- Can I get PhoneSpection Reports for multiple devices at the same time, or do I have to input each IMEI one at a time?
- In what format will I receive a PhoneSpection Report?
- Are PhoneSpection Reports limited to specific OEMs or models?
- How can I access your data?
- Where do you get your data from?
- Why should I choose PrologMobile?
- What products do you offer?
- How long have you been doing this?
- Does PrologMobile block / lock / unlock phones?
- Understanding "Carrier" and "SimLock"