Does PrologMobile block / lock / unlock phones?

• No. Blocking or locking a device is not a part of the PrologMobile service. PrologMobile only reports and processes data from the entities that block / lock devices, and our data sources include carriers / operators (such as AT&T, T-Mobile, etc.), as well as the lost/stolen databases used by carriers and law enforcement in multiple countries. A typical block might arise from the following:
  • Unpaid bills or payments are due on the device, or;
  • The device may still be under contract with a carrier, or;
  • The device may have been reported Lost or Stolen.
• Additionally, Find My iPhone (FMiP) and corporate Mobile Device Management (MDM) services may still have the device “in contract”. These are typical responses that may be reported by PrologMobile to your point of device intake. Details of the blocking condition may be confirmed by your device intake contact.